Privacy Policy  

Polkalicious.com believes that our customers' privacy is very important. All of your personal information will be stored on restricted database servers. We guarantee that we will not disclose your personal information to any third party without your consent, except to our mail carriers as required to help deliver your purchases.

You will only receive newsletters and promotions via email from us if you signed up for our mailing list or if you have placed an order with us. If you would like to remove your name from our mailing list for any reason, you may send us a request at info@polkalicious.com with the email subject of "unsubscribe".
 

Order Confirmation

Shortly after you submit your order, an email confirmation will follow confirming that your order was received by us, included will be your detailed invoice referenced with your order number. However, if you do not receive the confirmation, please email us immediately.
 

Payment Policy

Currently, payment options are limited to cash on delivery.
 

Shipping Policy

Currently, delivery is limited to Kuwait only at a standard flat rate of KD 1.000.

You can expect delivery within 1-2 working days from the date of submitting your order. Please note that it is very important to make sure that the shipping address you have provided is accurate and precise to avoid any delays or missing orders.

Important note: we strongly recommend that you fully insure that your order was delivered complete and in good condition before signing the delivery confirmation provided by our carrier.
 

Return & Exchange Policy

All items have under gone quality control check and are in good condition, Polkalicious.com guarantees that there won't be any defective or damaged items.

Due to Hygienic reasons, all intimate items such as jewelry, cosmetics, swimwear or any other items of similar nature, cannot be returned nor exchanged under any circumstances; All sales are final on such items.

Return and exchange is only applicable on non-sale Apparels and Shoes; You must contact us on sales@polkalicious.com within 24 hours upon receiving your order to be eligible for return or exchange; any requests after the 24 hours period will be rejected. We will only accept a return or exchange on items that have never been worn, altered or washed, with all tags attached and in their original condition and packaging.

Please note that shipping charges are non-refundable.

We urge our customers to read the descriptions carefully before purchasing; submitting an order is your agreement to our terms and conditions.
 

For further inquires or assistance, please don't hesitate to contact us on our email or directly through  the "contact us" page.

PLEASE RESPECT OUR COPYRIGHTS AND REFRAIN FROM COPYING OUR
TERMS & CONDITIONS.