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Privacy Policy
Polkalicious.com believes that our customers' privacy is
very important. All of your personal information will be stored on restricted database servers. We
guarantee that we will not disclose your personal information to any third party without your consent,
except to our mail carriers as required to help deliver your purchases.
You will only receive newsletters and
promotions via email from us if you signed up for our mailing list or if you
have placed an order with us. If you would like to remove your name from our
mailing list for any reason, you may send us a request at info@polkalicious.com with the email subject of
"unsubscribe".
Order Confirmation
Shortly after you submit your order, an email confirmation
will follow confirming that your order was received by us, included will be your
detailed invoice referenced with your order number. However, if you do not receive the
confirmation, please email us immediately.
Payment Policy
Currently, payment options are limited to cash on delivery.
Shipping Policy
Currently, delivery is limited to Kuwait
only at a standard flat rate of KD 1.000.
You can expect delivery within 1-2 working days from the date of submitting your order.
Please note that it is very important to make sure that the shipping address you have provided is
accurate and precise to avoid any delays or missing orders.
Important note: we strongly recommend that you fully insure that your order
was delivered complete and in good condition before signing the delivery confirmation provided by our
carrier.
Return & Exchange Policy
All items have under gone quality control check and are in good condition,
Polkalicious.com guarantees that there won't be any defective or damaged items.
Due to Hygienic reasons, all intimate items such as jewelry,
cosmetics, swimwear or any other items of similar nature, cannot be
returned nor exchanged under any circumstances; All sales are final on such
items.
Return and exchange is only applicable on non-sale Apparels and Shoes; You must contact us on sales@polkalicious.com within
24 hours upon receiving your order to be eligible for return or exchange;
any requests after the 24 hours period will be rejected. We will only accept a
return or exchange on items that have never been worn, altered or washed, with
all tags attached and in their original condition and packaging.
Please note that shipping charges are non-refundable.
We urge our customers to read the descriptions carefully
before purchasing; submitting an order is your agreement to our terms and
conditions.
For further inquires or assistance, please don't hesitate to contact us on
our email or directly through
the "contact us" page.
PLEASE RESPECT OUR COPYRIGHTS AND REFRAIN FROM COPYING OUR
TERMS & CONDITIONS.
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